Har du problemer med at få dine AirPods til at dukke op i Find My -appen på iPhone eller Mac ? Eller vises de som " Offline " eller kan de ikke videregive en nøjagtig placering? 

Tekniske begrænsninger, forkert konfigurerede indstillinger, forældet firmware og mange andre årsager kan resultere i, at dine AirPods ikke vises i Find My -appen.

Hvis du allerede har mistet dine AirPods, har du kun et begrænset antal muligheder for at få dem til at dukke op i Find My -appen. De fleste af fejlfindingen og rettelserne nedenfor vil fokusere på dem.

Men hvis du vil forbedre chancerne for at hente Apples trådløse øretelefoner næste gang du forlægger dem, vil du måske blive ved med at læse til slutningen.

Tekniske begrænsninger af AirPods og Find My

Før du starter, er det generelt en god idé at lære de tekniske begrænsninger at kende ved at finde AirPods ved hjælp af Find My . I modsætning til iPhone, Apple Watch eller AirTags er det ikke altid muligt at spore dine trådløse øretelefoner eller headset.

• Første og anden generation af AirPods videregiver^(AirPods) kun deres placering, hvis de er aktivt forbundet til en anden Apple -enhed, du ejer. Hvis ikke, vil du kun se, hvor du sidst brugte dem.
• AirPods Pro , AirPods Max og tredje generation af AirPods sender deres aktuelle placering via Find My -netværket ved hjælp af enhver iPhone, iPad eller Mac i nærheden. Funktionen kræver dog firmwareversion 4A400 (mere om dette nedenfor).
• Hvis dine AirPods ikke har været forbundet til en enhed i over 24 timer, vil Find My vise dem som " Offline " eller "Ingen placering fundet^{(Location Found)} ."
• Dine AirPods vil ikke videregive placeringen, hvis de er løbet tør for batterilevetid. Det vil også få dem til at blive vist som " Offline " eller "No Location Found" i Find My .

1. Afslut og genåbn Find min app

Hvis Find My har problemer med at finde placeringen af ​​dine AirPods, kan du prøve at opdatere kortet.

På Mac skal du bare afslutte og genstarte appen via Dock . Men på iPhone og iPad skal du først stryge op fra bunden af ​​skærmen for at aktivere App Switcher . Stryg derefter Find mit^{(Find My)} -kortet væk for at tvinge appen ud. Følg det ved at genstarte Find My via startskærmen^{(Home Screen)} .

2. Genstart iPhone eller Mac

Prøv derefter at genstarte din iPhone eller Mac . Det tager sig normalt af eventuelle forbindelsesproblemer, der forhindrer Find My i at vise dine AirPods.

Hvis du ikke ved, hvordan du genstarter en iOS-enhed, skal du blot åbne appen Indstillinger^(Settings) , gå til Generelt^(General) > Luk ned^{(Shut Down)} og trække skyderen til højre. Vent derefter i 30 sekunder, og hold sideknappen^(Side) nede for at genstarte den.

3. Tjek Find min serverstatus

Hvis dine AirPods stadig ikke vises i Find My , skal du bekræfte, at problemet ikke er resultatet af et udfald på serversiden. 

Bare besøg Apples systemstatusside^{(Apple’s System Status page)} og sørg for, at Find My (inklusive relaterede tjenester såsom Apple ID og iCloud Account & Log in^{(iCloud Account & Sign in)} ) er oppe og kører. Hvis ikke, skal du vente, indtil Apple får sine servere online igen.

4. Fjern AirPods, du ikke længere bruger

Kan du se et par AirPods , som du ikke længere bruger, på Find My ? Hvis du fjerner dem, kan dine nuværende AirPods dukke op.

For at gøre det skal du trykke på eller vælge fanen Enheder^(Devices) , vælge AirPods og trykke eller vælge Fjern denne enhed^{(Remove This Device)} > Fjern^(Remove) .

5. Brug Find min på iCloud.com

Find My er også tilgængelig i webappform. Hvis problemet fortsætter, så brug det og se, om det gør en forskel.

Du skal blot logge ind på iCloud.com ved hjælp af dit Apple ID på en hvilken som helst stationær eller mobil enhed (inklusive Android eller Windows ), vælg Find iPhone på iCloud Launchpad , og vælg dine AirPods fra listen Alle enheder^{(All Devices)} øverst på skærmen.

6. Sæt én AirPod indeni

Hvis det lykkes dig at finde en AirPod , skal du sørge for at sætte den i opladningsetuiet^{(Charging Case)} . Hvis ikke, vil du ikke se placeringen af ​​den anden AirPod .

7. Aktiver Find mine AirPods

Hvis din iPhone eller Mac ikke har Find My iPhone/Mac aktiv, vil det også resultere i, at dine AirPods ikke vises, medmindre du aktiverer funktionaliteten. Desværre virker denne rettelse ikke, hvis du allerede har mistet dine AirPods.

Aktiver Find min iPhone^{(Activate Find My iPhone)}

1. Åbn appen Indstillinger .^(Settings)

2. Gå til Apple ID > Find min^{(Find My)} > Find min iPhone^{(Find My iPhone)} .

2. Tænd for kontakten ved siden af ​​Find min iPhone^{(Find My iPhone)} .

Aktiver Find min Mac^{(Activate Find My Mac)}

1. Åbn Apple - menuen, og vælg Systemindstillinger^{(System Preferences)} .

2. Vælg Apple ID .

3. Marker afkrydsningsfeltet ud for Find min Mac under ^{(Find My Mac)}iCloud -sidefanen .

8. Opdater AirPods-firmwaren

Opdatering af firmwaren på dine AirPods kan løse kendte problemer og forbedre forbindelsen. For eksempel er det kun en iPhone, iPad eller Mac , som du ejer, der aktivt kan videregive placeringen af ​​dine AirPods . Men hvis du bruger AirPods Pro , AirPods Max eller tredje generation af AirPods , vil opdatering til firmwareversion 4A400 give enhver iPhone, iPad eller Mac mulighed for at overføre deres placering ved hjælp af Find My -netværket.

Uanset årsagen er det altid en god idé at opdatere AirPods- firmwaren. For trin-for-trin instruktioner om proceduren, se vores guide til opdatering af AirPods firmware^{(updating the AirPods firmware)} . Men her er trinene i korte træk:

1. Sæt dine AirPods, AirPods Pro eller AirPods ^{(Smart Case)}Max^{(AirPods Max)} i opladningsetuiet^{(Charging Case)} eller smartcoveret .

2. Tilslut etuiet til dets oplader.

3. Hold dem tæt på din iPhone. 

4. Tilslut din iPhone til et Wi-Fi-netværk.

5. Vent^(Wait) i 30 minutter. Dine AirPods skulle være blevet opdateret i mellemtiden.

9. Inkluder AirPods^{(Include AirPods)} i Find mit netværk^{(Find My Network)}

Hvis du bruger AirPods 3 , AirPods Pro eller AirPods Max med firmware 4A400 eller nyere, er det en god idé at dobbelttjekke, at de er inkluderet i Find mit^{(Find My)} netværk. Det kan du gøre ved at bruge din iPhone.

1. Tilslut AirPods til din iPhone.

2. Åbn appen Indstillinger .^(Settings)

3. Tryk på Bluetooth , og vælg Info -ikonet ved siden af ​​dine AirPods.

4. Rul^(Scroll) ned og tænd for kontakten ved siden af ​​Find mit netværk^{(Find My network)} .

10. Opdater systemsoftwaren

At køre en dateret version af systemsoftwareversionen – såsom iOS 10 eller macOS Sierra – kan^{(Sierra—can)} også resultere i alle mulige problemer i Find My . Så prøv at anvende eventuelle afventende opdateringer.

Opdater systemsoftware på iPhone^{(Update System Software on iPhone)}

Åbn appen Indstillinger^(Settings) , og gå til Generelt^(General) > Softwareopdatering^{(Software Update)} . Tryk derefter på Download og installer^{(Download & Install)} for at anvende de seneste iOS-opdateringer.

Opdater systemsoftware på Mac^{(Update System Software on Mac)}

Åbn appen Systemindstillinger^{(System Preferences)} , og gå til Softwareopdatering^{(Software Update)} . Vælg derefter Opdater nu^{(Update Now)} for at opdatere din macOS-enhed.

11. Ophæv parringen og tilslut AirPods igen

Dernæst kan du prøve at fjerne parringen og genoprette forbindelsen mellem dine Apple AirPods og din iPhone eller Mac . Du kan gøre det via Bluetooth -indstillingerne på din iOS- eller macOS-enhed.

Fjern og gentilslut AirPods på iPhone^{(Remove and Reconnect AirPods on iPhone)}

1. Sæt dine AirPods i opladningsetuiet^{(Charging Case)} eller smartcoveret^{(Smart Case)} .

2. Gå til Indstillinger^(Settings) og vælg Bluetooth .

3. Tryk på Info -ikonet ved siden af ​​dine AirPods.

4. Tryk på Glem denne enhed^{( Forget This Device)} . Tryk derefter på Glem enhed^{(Forget Device)} igen for at bekræfte.

5. Åbn AirPods etuiet, eller tag din AirPods Max ud af dets Smart Case . Følg derefter instruktionerne på skærmen for at gå ind i parringstilstand og genoprette forbindelsen mellem AirPods og din iPhone.

Fjern og gentilslut AirPods på Mac^{(Remove and Reconnect AirPods on Mac)}

1. Sæt dine AirPods i opladningsetuiet^{(Charging Case)} eller smartcoveret^{(Smart Case)} .

2. Åbn appen Systemindstillinger^{(System Preferences)} , og vælg Bluetooth - ikonet. Eller åbn Bluetooth -menulinjeikonet og vælg Bluetooth-indstillinger^{(Bluetooth Preferences)} .

3. Vælg X -knappen ud for dine AirPods.

4. Vælg Fjern^(Remove) .

5. Åbn AirPods etuiet, eller tag din AirPods Max ud af dets Smart Case . Vælg derefter Connect for at parre AirPods med din Mac igen.

12. Nulstil AirPods til fabriksindstillinger^{(Factory Defaults)}

Din næste handling involverer nulstilling af dine AirPods. Det vil eliminere eventuelle korrupte konfigurationer, der forhindrer dine AirPods i at dukke op i Find My .

1. Sæt dine AirPods i opladningsetuiet^{(Charging Case)} eller smartcoveret^{(Smart Case)} .

2. Fjern dine AirPods fra listen over Bluetooth -enheder på iPhone (instruktioner ovenfor).

3. Tryk og hold knappen Setup eller Digital Crown og Noise Control - knapperne nede, indtil statuslampen blinker gult og derefter hvidt.

4. Åbn opladningsetuiet^{(Charging Case)} , eller tag din AirPods Max ud af dets smarte etui^{(Smart Case)} .

5. Genparr dine AirPods med din iPhone eller Mac . 

Bemærk^(Note) : AirPods opretter forbindelse til andre Apple -enheder via iCloud, så du ikke behøver at gennemgå parringsprocessen flere gange.

AirPods: Tabt og fundet

Ovenstående pointer burde have hjulpet dig med at løse AirPods-relaterede problemer i Find My . Hvis du allerede har mistet dine AirPods, og ingen af ​​tipsene ovenfor hjalp, har du intet andet valg end at kontakte den nærmeste Apple Store for at få et erstatningspar^{(contact the nearest Apple Store for a replacement pair)} . Eller tjek disse top AirPods-alternativer^{(top AirPods alternatives)} i stedet for.

12 Fixes for When Your AirPods Don’t Show Up in the Find My App

Do you have trouble getting your AirPods to show up in the Find My app on the iPhone or Mac? Or dо they appear as “Offline” or fail to relаy an accurate location? 

Technical limitations, incorrectly configured settings, outdated firmware, and many other reasons can result in your AirPods not showing up in the Find My app.

If you’ve already lost your AirPods, you only have a limited amount of options to get them to show up in the Find My app. Most of the troubleshooting and fixes below will focus on those.

But if you want to improve the odds of retrieving Apple’s wireless earbuds the next time you misplace them, you might want to keep reading until the end.

Technical Limitations of AirPods and Find My

Before you start, it’s generally a good idea to get to know the technical limitations of finding AirPods using Find My. Unlike the iPhone, Apple Watch, or AirTags, it’s not always possible to track down your wireless earbuds or headset.

• The first and second-generation AirPods will only relay their location if they’re actively connected to another Apple device you own. If not, you will only see where you last used them.
• AirPods Pro, AirPods Max, and third-generation AirPods will transmit their current location via the Find My network using any iPhone, iPad, or Mac in the vicinity. However, the feature requires firmware version 4A400 (more about this below).
• If your AirPods haven’t been connected to a device for over 24 hours, Find My will display them as “Offline” or “No Location Found.”
• Your AirPods will not relay the location if they’ve run out of battery life. That will also cause them to appear as “Offline” or “No Location Found” in Find My.

1. Quit & Reopen Find My App

If Find My has trouble acquiring the location of your AirPods, you may want to try refreshing the map.

On the Mac, just exit and relaunch the app via the Dock. But on the iPhone and iPad, you must first swipe up from the bottom of the screen to invoke the App Switcher. Then, swipe away the Find My card to force-quit the app. Follow that by relaunching Find My via the Home Screen.

2. Restart iPhone or Mac

Next up, try restarting your iPhone or Mac. That usually takes care of any connectivity issues preventing Find My from showing your AirPods.

If you don’t know how to restart an iOS device, just open the Settings app, go to General > Shut Down, and drag the slider to the right. Then, wait for 30 seconds and hold down the Side button to reboot it.

3. Check the Find My Server Status

If your AirPods are still not showing up in Find My, you must confirm that the issue is not the result of a server-side outage. 

Just visit Apple’s System Status page and ensure that Find My (including related services such as Apple ID and iCloud Account & Sign in) is up and running. If not, you must wait it out until Apple gets its servers back online.

4. Remove AirPods You No Longer Use

Do you see a pair of AirPods that you no longer use listed on Find My? Removing them might get your current AirPods to show up.

To do that, tap or select the Devices tab, select the AirPods, and tap or select Remove This Device > Remove.

5. Use Find My on iCloud.com

Find My is also available in web app form. If the issue persists, use it and see if that makes a difference.

Just sign in to iCloud.com using your Apple ID on any desktop or mobile device (including Android or Windows), select Find iPhone on the iCloud Launchpad, and select your AirPods from the All Devices list at the top of the screen.

6. Put One AirPod Inside

If you manage to locate one AirPod, make sure to put it inside the Charging Case. If not, you won’t see the location of the other AirPod.

7. Activate Find My AirPods

If your iPhone or Mac doesn’t have Find My iPhone/Mac active, that will also result in your AirPods not showing up unless you enable the functionality. Unfortunately, this fix will not work if you’ve already lost your AirPods.

Activate Find My iPhone

1. Open the Settings app.

2. Go to Apple ID > Find My > Find My iPhone.

2. Turn on the switch next to Find My iPhone.

Activate Find My Mac

1. Open the Apple menu and select System Preferences.

2. Select Apple ID.

3. Under the iCloud side tab, check the box next to Find My Mac.

8. Update AirPods Firmware

Updating the firmware on your AirPods can resolve known issues and improve connectivity. For example, only an iPhone, iPad, or Mac that you own can actively relay the location of your AirPods. But if you use the AirPods Pro, AirPods Max, or the third-generation AirPods, updating to firmware version 4A400 will allow any iPhone, iPad, or Mac to transmit their location courtesy of the Find My network.

Regardless of the reason, it’s always a good idea to update the AirPods firmware. For step-by-step instructions about the procedure, see our guide to updating the AirPods firmware. But here are the steps in brief:

1. Put your AirPods, AirPods Pro, or AirPods Max inside the Charging Case or Smart Case.

2. Connect the case to its charger.

3. Keep them close to your iPhone. 

4. Connect your iPhone to a Wi-Fi network.

5. Wait for 30 minutes. Your AirPods should’ve been updated in the meantime.

9. Include AirPods in Find My Network

If you use the AirPods 3, AirPods Pro, or AirPods Max with firmware 4A400 or later, it’s a good idea to double-check that they are included within the Find My network. You can do that by using your iPhone.

1. Connect the AirPods to your iPhone.

2. Open the Settings app.

3. Tap Bluetooth and select the Info icon next to your AirPods.

4. Scroll down and turn on the switch next to Find My network.

10. Update the System Software

Running a dated version of the system software version—such as iOS 10 or macOS Sierra—can also result in all sorts of issues in Find My. So, try applying any pending updates.

Update System Software on iPhone

Open the Settings app and go to General > Software Update. Then, tap Download & Install to apply the latest iOS updates.

Update System Software on Mac

Open the System Preferences app and go to Software Update. Then, select Update Now to update your macOS device.

11. Unpair and Reconnect AirPods

Next up, try un-pairing and reconnecting your Apple AirPods to your iPhone or Mac. You can do that via the Bluetooth settings on your iOS or macOS device.

Remove and Reconnect AirPods on iPhone

1. Put your AirPods inside the Charging Case or Smart Case.

2. Go to Settings and select Bluetooth.

3. Tap the Info icon next to your AirPods.

4. Tap Forget This Device. Then, tap Forget Device again to confirm.

5. Open the AirPods case or take your AirPods Max out of its Smart Case. Then, follow the onscreen instructions to enter pairing mode and reconnect the AirPods with your iPhone.

Remove and Reconnect AirPods on Mac

1. Put your AirPods inside the Charging Case or Smart Case.

2. Open the System Preferences app and select the Bluetooth icon. Or, open the Bluetooth menu bar icon and choose Bluetooth Preferences.

3. Select the X-button next to your AirPods.

4. Select Remove.

5. Open the AirPods case or take your AirPods Max out of its Smart Case. Then, select Connect to pair the AirPods with your Mac again.

12. Reset AirPods to Factory Defaults

Your next course of action involves resetting your AirPods. That will eliminate any corrupt configurations preventing your AirPods from showing up within Find My.

1. Put your AirPods inside the Charging Case or Smart Case.

2. Remove your AirPods from the list of Bluetooth devices on the iPhone (instructions above).

3. Press and hold the Setup button or the Digital Crown and Noise Control buttons until the status light flashes amber, then white.

4. Open the Charging Case or take your AirPods Max out of its Smart Case.

5. Re-pair your AirPods with your iPhone or Mac. 

Note: AirPods connect to other Apple devices via iCloud, so you don’t have to go through the pairing process multiple times.

AirPods: Lost and Found

The pointers above should’ve helped you fix AirPods-related issues in Find My. If you’ve lost your AirPods already and none of the tips above helped, you’ve got no other choice but to contact the nearest Apple Store for a replacement pair. Or, check out these top AirPods alternatives instead.

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